KPI-Driven Performance Management System
April 15, Wednesday
April 19, Sunday
April 22, Wednesday
Meet your Program Faculty
MOHD. RAFIQUL ISLAM
Senior Program Faculty
Mohd. Rafiqul Islam is a distinguished Senior HR leader and Enterprise Transformation Consultant with over 27 years of experience in bridging the gap between people strategy and business outcomes. He is widely recognized for his expertise in Organizational Development (OD), KPI-driven Performance Management (Hoshin Kanri), and Compensation Architecture. Having worked across diverse sectors—including Pharmaceuticals, FMCG, Automobile Manufacturing, and Steel—hefocuses on integrating AI-enabled HR solutions to optimize workforce productivity and realize sustainable competitive advantage.
Education & Credentials
- MPHRM – University of Dhaka
- MBA (major in HR) – University of Science & Technology Chittagong (USTC)
- MSS Economics – University of Rajshahi
- Execution & Leadership – Harvard Business School
- Productivity & Innovation Management – Nanyang Polytechnic, Singapore
- Certified OD Professional (CODP) – CAP, UK
Areas of Expertise
- Strategic HR & Organizational Capability
- KPI-Driven Performance (Hoshin Kanri)
- Compensation Design & Reward Architecture
- AI-Enabled HR & Digital Transformation
Program Value Proposition
This program enables HR and business leaders to move beyond fragmented KPIs and appraisal-driven PMS, and instead design a strategy-aligned, execution-focused PMS using the proven Hoshin Kanri methodology. Participants learn how high-performing organizations translate Vision, Mission, and strategic priorities into cascading KPIs, disciplined reviews, and continuous improvement—through real cases and practical tools.
Program Architecture
This practitioner-led program positions PMS as a strategic execution system, integrating Vision, Mission, and Strategy into KPI design. Participants learn to translate priorities into performance themes, design outcome and driver KPIs, cascade them across roles, strengthen governance, conduct effective reviews, and prevent common PMS failures.
Foundations of Performance Management
- Understand PMS as a strategic execution system;
- Differentiate goals, KPIs, targets, and initiatives;
- Recognize why PMS fails in most organizations
- Diagnostic discussion: Traditional appraisal vs KPI-driven PMS
Overview of Hoshin Kanri
- Learn Hoshin Kanri as a strategy execution framework;
- Understand breakthrough objectives, annual priorities, and alignment logic
- Hoshin logic exercise: Strategy to breakthrough objectives
Vision, Mission & Strategic Thinking
- Translate Vision and Mission into strategic focus;
- Connect long-term direction with measurable priorities
- Strategy articulation exercise: From Vision to strategic themes
Implementation of Hoshin Kanri
- Apply core Hoshin Kanri execution tools;
- Cascade KPIs;
- Establish review and PDCA discipline
- Tool application workshop: Catch Ball, Hoshin Card, KPI Scorecard, Bowling Chart, PDCA
Capstone Case – PMS Execution Lab
- Integrate PMS and Hoshin Kanri end-to-end;
- Experience real execution challenges and alignment gaps
- Capstone simulation: Full PMS execution for a case organization using all 6 Hoshin Kanri tools
Program Outcomes
Participants will be able to:
- Design PMS aligned with Vision, Mission, and Strategy
- Translate strategic priorities into outcome and driver KPIs
- Cascade KPIs across departments and roles
- Apply Hoshin Kanri tools for disciplined execution
- Diagnose PMS failures and alignment gaps
- Lead performance reviews and PDCA-based improvement
Program Modality
- Executive-grade presentations
- Faculty-led interactive discussions
- Case-based learning and execution labs
- Real-world PMS design and review simulations
Who Should Attend
- HR Leaders and HR Business Partners
- OD, Talent, and Performance Management Professionals
- Functional Heads and Business Leaders
- Strategy, PMS, and Management Consultants
Conclusion
Strategy fails not because of poor ideas, but because of weak execution.
This program equips leaders to build PMS as a living execution system, ensuring strategy is translated into action, measured rigorously, reviewed consistently, and improved continuously.
Design it right. Execute it well. Make performance deliver.
Certification Awarded
Certification Requirements
Participants must actively engage in all modules, case discussions, tool applications, and the capstone PMS execution exercise to earn the Certificate of Completion, demonstrating practitioner-level capability in KPI-driven Performance Management with Hoshin Kanri.